Cloud Phone Systems pros and cons a true examination
When you’re considering a Cloud Phone System but you’re wondering what the PROS and Cons are for a Cloud Phone System this information may help.
Cloud Phone Systems Pros and Cons
First, understand there is a big difference if you acquire a new phone system in a new office environment with modern wiring or an office that has traditional phone wiring for each phone extension that you have now.
So the first CON to Internet Phone Systems only applies if you are upgrading and upgrading in an older building. If you are then you potentially could have significant wiring costs to convert from a traditional phone wire environment to a network-style solution. If this is the case you should NOT go through a traditional carrier such as Spectrum, Comcast, AT&T, or Verizon which no longer offer professional installers. This is important because many agreements will have in the fine print your are required to upgrade your infrastructure and if it becomes costly there is often a significant penalty to cancel the contract.
The second Con to an internet Phone System is almost an advantage. But, in this context let’s discuss the Cloud Phone System that will run over your office network. If you are in an organization that requires high security it is likely you will incur unexpected costs several times a year for your Cloud Phone System provider and managed network provider to resolve conflicts caused by “network issues”. These issues can often because by simple updates to firewalls, servers, or even modem settings. Your Cloud Phone Systems performance is subject to your good internet. You might say does it then make sense to use my Manage Service provider as my Cloud Phone System provider? In many cases, it is not your best choice. Managed Service providers are IT professionals but not Voice Communication Specialists. Voice specialists understand call flow and call routing that your organization will absolutely need. There are only a few larger managed service professionals that would have a telecom team as part of their staffing.
A Pro to Cloud Phone systems is because they run over the Internet the providers can significantly be more competitive in pricing for the phone call portion of the bill.
Another Pro to Cloud Phone Systems is as they run over the internet you can have remote “softphones” or applications that allow you to make calls from almost any laptop or computer connected to high-speed internet. Giving true flexibility and mobility. So in the new hybrid work environment, a team member can have access remotely to communications and a desk phone in the office as well.
Additionally, the features of an Internet Phone System can be extensive for a very affordable rate. Whereas in the not too distant past Phone Systems with advanced features could easily cost forty thousand dollars or more. Features, like Video Conferencing, Call Track, Call Recording, Integrated Contact Centers, Call Ques and Mobile APPs.
What is a cloud phone system?
A cloud-based phone system is a phone service that allows you to make calls over the internet rather than over a traditional analog phone line that uses copper wires or optical fibers to make a connection. Cloud phones are hosted in one or more off-site secure data centers. These phone systems can be used with a variety of devices, including traditional phones with adapters, smartphone apps, computer software, or VoIP-enabled phones.
How Much do Cloud Phone Systems Cost?
Cloud Phone Systems are not all created equal in spite of what many would think but are based on the ease of use, how it is structured like desk phone ownership vs. Renting the desk Phones. There for it’s a good idea to get a phone consultant provider like Atlantic Business Systems, which is a registered Pro Dealer with 17+ providers to be able to fit you in the right solution.
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This telecom article is about Cloud Phone Systems for small businesses, Phone Systems, and the following topics:
Pros and Cons for Internet Phone Systems for business
Pros and Cons for cloud Phone Systems for business
Pros and Cons for Cloud Phone Systems