Migrating from Nortel to a Cloud Based Phone System
For decades you and your office have relied on a Nortel Phone System but now its time to upgrade. A Nortel Phone System is starting to feel a bit old-fashioned, maybe failing. Then today’s staff desire to work remotely now and the world becoming more digital, it feels like time to upgrade. But the idea of switching to a new, cloud based phone system might seem overwhelming like you’re stepping into a whole new world of technology. Well, don’t worry – we’ve got you covered!
In this article, we’re going to walk you through the whole process. You’ll learn how to pick a cloud phone system that’s just as easy to use as your current Nortel system. We’re going to introduce you to a cool system called VoiceONE PBX, which combines the best parts of your old system with the exciting new features of cloud technology. This way, you can keep the features you love about your Nortel system while also getting the benefits of a modern phone system.
Transitioning to a Cloud Based Phone System
The shift from traditional phone systems to a cloud based phone system is an inevitable upgrade many businesses have to consider. One prime example is upgrading from a reliable, decades-old Nortel Phone System. However, the transition doesn’t have to be complicated or daunting.
Choosing the Right Cloud Based Phone System
Seamlessly transitioning from a Nortel Phone System to a cloud based phone system requires careful selection. It’s important to identify a user-friendly cloud phone system that allows multiple desk phones to ring at once. This mirrors the features of a Nortel phone system where more than one call alert can be received at a time.
Understanding Cloud Based Phone System Models
When comparing the different options, businesses need to pay attention to systems based on a call path model or those using Digital Voice Lines. These systems are usually more compatible with setups where there are many desk phones but only a few telephone lines. A cloud based phone system that exemplifies this model is the VoiceONE PBX.
VoiceONE PBX: A Hybrid Cloud Based Phone System
VoiceONE PBX is a hybrid cloud phone system that operates on Digital Voice Lines, also known as Call Paths, just like a line phone system. One of its standout features is the “Shared Hold”, which allows any phone on your cloud network to easily hand off a caller, making it both user-friendly and functional.
The Power of Modern Features in a Cloud Based Phone System
While mirroring the capabilities of your Nortel Phone System, VoiceONE PBX adds the power of modern phone system features. Team Chat, remote work support, mobile apps for making and receiving calls from anywhere, and video conferencing are just a few of the additions that make this cloud based phone system an excellent choice.
The Benefits of Transitioning to a Cloud Based Phone System
The benefits of transitioning to a cloud based phone system like VoiceONE PBX are numerous. It maintains the reliability and usability of your Nortel Phone System, while bringing in the perks of modern communication systems, ultimately making it an exceptional choice when upgrading from a Nortel Phone System.
Question 1: What should I consider when upgrading from a Nortel Phone System to a cloud based phone system?
Answer: You should consider choosing a user-friendly cloud phone system that mimics the functionality of your Nortel Phone System, such as multiple desk phones ringing at once and the ability to receive more than one call alert at a time. Consider systems that operate on a call path model or Digital Voice Lines, which can accommodate many desk phones but only a few telephone lines.
Question 2: Why is VoiceONE PBX recommended as a cloud based phone system for upgrading from a Nortel Phone System?
Answer: VoiceONE PBX is recommended because it provides functionalities similar to the Nortel Phone System, like the “Shared Hold” feature, and adds modern features such as Team Chat, remote work support, mobile apps, and video conferencing. It operates on Digital Voice Lines or Call Paths, similar to the line phone system you’re familiar with.
Question 3: What additional benefits does a cloud based phone system offer over a Nortel Phone System?
Answer: A cloud based phone system like VoiceONE PBX offers additional benefits such as support for remote work, mobile apps for making and receiving calls from anywhere, video conferencing, and team chat. These features are particularly beneficial for businesses in the current digital age.
Question 4: How does VoiceONE PBX’s “Shared Hold” feature work and how is it beneficial?
Answer: The “Shared Hold” feature allows any phone on your cloud network to easily hand off a caller. This makes the system user-friendly and functional, ensuring a smooth transition from your Nortel Phone System.
Question 5: Can a cloud based phone system like VoiceONE PBX support multiple telephone lines and desk phones like my current Nortel Phone System?
Answer: Yes, VoiceONE PBX operates on Digital Voice Lines™ or Call Paths, making it compatible with setups where there are many desk phones but only a few telephone lines, similar to your current Nortel Phone System.
This article is related to: Migrating from Nortel to a Cloud Based Phone System
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