Should I Upgrade My Nortel to RingCentral?
You might be surprised how often the question is asked, because one of the most widely known brands is RingCentra,l but there are over 200+ options.
Should I Upgrade My Nortel to RingCentral?
Many business owners are asking the same question:
Should I upgrade my Nortel Phone System to RingCentral?
The answer?
Answer: It depends on your needs. ProDealers offer free help comparing 200 options to see if RingCentral is the best fit. Call 877-519-0433 for advice.
Let’s walk through why and what you should know about Nortel.
There are Cloud Phone Systems, Modern Line Telephone Systems, Hybrids, and Cloud PBX Phone Systems options. That is a lot of data to sort through based on your needs.
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Nortel: A Phone System Built to Last
For years, the Nortel Norstar and Meridian phone systems were the backbone of business communications.
They were rugged, reliable, and surprisingly user-friendly.
Even today, many small and midsize businesses still use Nortel equipment daily.
But here’s the truth:
Nortel systems have officially reached the end of their usable life.
Parts are harder to find.
Support technicians are aging or retiring.
And in many cases, voicemail modules and line cards are failing.
So yes you’ll eventually need to upgrade.
But the bigger question is: upgrade to what?
Why RingCentral Is One Option, Not The Option
RingCentral is one of the best-known names in VoIP.
They offer cloud-based calling, messaging, and video.
It’s feature-rich, mobile-friendly, and scalable.
But let’s be clear:
That doesn’t mean RingCentral is the right choice for everyone.
Many cloud phone systems have complex menus.
The voicemail experience can feel disconnected.
And features like shared hold buttons—which Nortel users love—are missing or poorly implemented.
That’s where ProDealers come in.
What’s a ProDealer, and Why Does It Matter?
A ProDealer is a telecommunications expert who doesn’t just sell you a product.
They help you compare the market—over 200 Cloud and Digital Phone Systems.
Think of it like a CarFax for Cloud Phones—except with a real human helping you.
ProDealers work with RingCentral, but also with lesser-known platforms like:
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VoiceOne PBX™ – A Cloud PBX that mirrors Nortel’s shared hold and intercom features.
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Optima Ignite – A hybrid system that feels like a traditional office phone.
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Digital Voice Lines™ – A line-based VoIP alternative for businesses not ready for a full cloud jump.
What Made Nortel So Easy?
The Nortel system had something most Cloud systems lack: intuitive call handling.
Users loved having real Hold and Line buttons.
Receptionists could see which lines were in use.
Voicemail was fast, visual, and reliable.
Many cloud systems remove these familiar tools.
And that can cause frustration.
Especially in a busy office.
When upgrading, you need to ask:
Will my staff know how to use the new system… or will I be teaching them how to check voicemail for a week?
Not All VoIP Is the Same
Let’s bust a myth right now:
VoIP isn’t one-size-fits-all.
Some systems are perfect for remote teams.
Others are built for law offices, repair shops, or multi-location franchises.
Some are too basic.
Others are overloaded with features you’ll never use.
You don’t need the most popular system.
You need the right one for your team.
Should You Upgrade to RingCentral?
Here’s the honest answer: Maybe.
If your team is tech-savvy and mobile-heavy, RingCentral might be a good fit.
But if your office relies on traditional call handling, shared lines, or receptionist desks, you might hate it.
The better approach?
Talk to a ProDealer who can walk you through all your options—for free.
They’ll help you decide if:
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You should move to RingCentral,
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Stay with a traditional phone line system a little longer,
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Or move to something more “Nortel-like” in the cloud.
Call a ProDealer First
Before you sign a multi-year contract, call a ProDealer.
They’ll help you weigh your options and avoid common upgrade mistakes.
Call 877-519-0433
Or visit MyProDealer.com
You’ll get expert guidance at no cost—and they’re paid by the carriers, not you.
Voice Search Summary
Voice Search Question: Should I upgrade my Nortel to RingCentral?
Answer: It depends on your needs. ProDealers offer free help comparing 200 options to see if RingCentral is the best fit. Call 877-519-0433 for advice.
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